TERMS & CONDITIONS

Booking Deposit

A deposit equal to the first nights' stay is required at the time of booking, with the full balance payable upon arrival. Deposits payable by Cheque, PayPal or Bank Transfer.

Minimal Stay

During busy periods we operate a minimum stay of two nights.

Last Minute Bookings

Should you wish to make a last minute booking (within seven days of arrival) for which we have availability then a deposit of 50% of your stay will be payable immediately by Bank Transfer or PayPal with the balance payable upon arrival.

Cancellation

Should the booking be cancelled in advance of seven days before arrival then the booking deposit will be returned in full by the same method that it was made.

If booking is cancelled less than seven days before arrival, then a charge equal to the first night's stay will be made.

In the event of a no show or reduced length of stay (after arrival date), the full cost of the booking is charged.

Payment Methods

Payment can be made in one of four ways:

  • Cash upon arrival (not for deposits)
  • Cheque (made payable to Mrs Sandra Greenwood)
  • PayPal to: bookings@oldkeepershousebedandbreakfast.co.uk
  • Bank Transfer (details available upon request)

Arrival & Departure Times

Arrival is between 16:00 hrs till 21:00 hrs

  • Bags may be dropped off earlier by prior arrangement
  • Later arrival upon prior arrangement.
  • Should you get held up in traffic on route and know you are going to be late, please give us a ring and let us know.

Departure by 10:00 hrs

  • Later departure may be possible by prior arrangement

Sleeping Arrangements

We can sleep up to four persons. All our beds are suitable for adults.

The room has a zip link bed, which provides one super king sized bed or two single beds, with additional space for two further "put me up" single beds.

Please let us know at the time of booking how you wish to have your sleeping arrangements configured.

Children

We are unable to accommodate children under the age of 5.

Pets

We are unable to take pets at this time.

Parking

We offer plenty of off road parking. Guests vehicles are parked at their own risk.

Food

No hot food to be consumed in the room - only snacks, biscuits etc.

Room Only

If you only require sleeping accommodation and no breakfast a discount of £5 per person will be given.

Smoking

We maintain a No Smoking policy on our property, which includes within the guest room area and outside on the driveway.

Access

There is a private entrance to the room which is accessed by a staircase from outside.

Accidental Damage

Any accidental damage must be reported to the owners before departure. Guests may be required to pay for damages. Should you notice anything amiss in your room, please let us know as soon as possible.

Location

We are situated next to the Norwich to Cambridge railway line, which stops at the other end of Attleborough. Trains pass our home each day on a regular basis but not during the night. Occasionally we have heritage steam trains go by.

Allergies

Should you suffer from any allergies then please let us know at the time of booking and again upon arrival.